What distinguishes the Vittles Vault from other pet food containers on the market is that it is impervious to air and prevents ants and other small pests from invading the food -- all with just a simple spin of the patented lid. Also, it’s extremely Heavy Duty!

What kind of plastic is the Vittles Vault made from? Is it safe?

We have gone to lengths to ensure that the Vittles Vault is food safe. The Vittles Vault is manufactured from FDA approved high-density polyethylene (HDPE), which is used throughout the “human” food industry. The gaskets are made from FDA grade styrene butadiene rubber (SBR), and are lightly lubricated with an FDA grade silicone.

Why can’t I just use the bag to store the pet food like the manufacturer says I can?

Using the pet food bag for storage does not prevent food from becoming stale, and does not protect against pest invasion.

Well, what about just storing the pet food in a plastic trashcan?

Plastic trashcans are made specifically for trash, not food. Trashcans are typically made from reprocessed plastic, and will be a dark color to hide dirt and foreign matter within the plastic. Additionally, trashcans are not food safe. The Vittles Vault provides a food safe plastic container that is airtight, unlike a trashcan.

Doesn’t the dog food become rancid from plastic absorbing the fats used in dry dog foods after continued use of a plastic container?

As with any plastic food container, the Vittles Vault should be cleaned out and allowed to thoroughly dry before its first use and periodically thereafter.

What is your definition of a pest? A rat chewed through the lid of my Vittles Vault.

When we say pest, we mean insects such as ants (a very common problem). Rats can chew through metal if they have reason to think there is food to be had. We do not guarantee our product against rats, but we make if difficult for a rat to chew through the “rounded angle” corners. It’s tough for rats to get their mouths around these corners. We suggest that if you have a rat problem, place a piece of wood (13”X 13”) over the top or place the Vittles Vault upside down.

Why doesn’t my 50 lbs. bag of dog food fit into the so-called 50 lbs. Vittles Vault?

The published fill capacity is approximate. The actual fill capacity depends upon the kibble size of the pet food you purchased. We used dog food to generate our fill capacity numbers. Therefore, you may be able to fit more than 50 lbs. of birdseed or cat food, but only 40 lbs. of a large kibble senior dog food.

What do I do when the small rubber gasket around the lid falls off? Do I need to get a new one?

If your rubber gasket becomes stretched out and falls off, contact the manufacturer – This is a common occurrence when the lid is over tightened. Just a simple spin until the lid stops is all it takes.

Will that “plastic” smell go away?

The odor you smell when you open the Vittles Vault is not harmful and is a normal by-product of plastic manufacturing – it will subside. As with any plastic food storage product, we recommend that you wash out your Vittles Vault before using it.

Can I take the SPIN-ME card out of the threads?

We recommend not to, here’s why: The card is there to keep the container vented during transport. The patented airtight lid works so well that if you travel with your empty sales sample on a trip to a slightly higher elevation without the card, the container will “bloat” because the air inside of the container is heavier. The opposite is true if you open the container without a card and descend to a lower elevation the container will “suck in” and the lid will be difficult to remove. Kind of a neat demonstration!

How high can we stack the rigid containers?

In normal situations usually no higher than two high is safe. If the customer is using the containers for birdseed or something light weight, then stacking up to three high can be done.

What extreme environments have the rigid containers seen?

There are many, but here’s one example. The rigid containers have been on several expeditions to the Himalayas. They are used for a number of applications from hauling gear on the backs of yaks, to safely storing high tech electronics equipment. At the base camp for Mt. Everest, high altitude mice get into packed food----not with the Vittles Vault!